Tag: tourism


Tourism: email surveys vs. real life survey

Published in Blog, UX tools

Surveys are the perfect tools to measure consumers’ satisfaction. That’s why you merely can’t miss them in shops, in your mailbox, and particularly in hotels. As I have been travelling a lot lately, I have found on my pillow a lot of those. But I have just received my first, and only, one by email. Here are three main reasons why an email survey is more efficient than a printed one.

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FDLD: tourism industry and Internet

Published in Blog, Projects

Fleur de Lys Dupuis is a Canadian travel agency based in Montreal, Quebec. Started in 1974 by its current owner, the agency has absorbed other companies, to offer today a complete travel catalog, from coach tours to unique genuine luxury tourism, luxury cruises around paradise islands or bicycling holidays in France. With a single page for 2 of its activities, the company needed a more seductive and efficient presence on Internet. It’s the occasion to talk (a little) about how new technologies changed tourism, through some key-points of the new website.

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